Description based on Specified Commercial Transactions Law

Company Name Preario Entertainment Inc.
Name of business operator FUEGO Global Commerce
Sales Manager Tomohiko Awano
location 〒540-0026 Osaka City, Chuo Ward, Uchihonmachi Matsubayashi Building 6F, 1-2-6 Uchihonmachi
telephone number 06-6766-4266
email address globalcs@fuego-jp.com
Business days Tuesday, Wednesday, Thursday, Friday, Saturday
Closed Day Sundays, Mondays, and public holidays
Opening times 10:00-19:00
Sales price and shipping method The sales price will be the displayed amount (display price/tax included).
Explanation of fees other than the product price (shipping fee)
Domestic delivery in Japan (designated by our company: Yamato Transport or Sagawa Express)
Honshu 1,500 yen (tax included)
Hokkaido, Okinawa, and remote islands 2,000 yen (tax included)
International shipping (our designated delivery service: EMS)
Zone 1: China, Korea, Taiwan 2,500 yen (tax included)
Second Zone: Excluding China, Korea, and Taiwan 3,000 yen (tax included)
Third Zone Oceania, Canada, Mexico, the Middle East, Europe 4,200 yen (tax included)
Zone 4: United States (including overseas territories such as Guam) 5,000 yen (tax included)
Zone 5: Central and South America (excluding Mexico) and Africa 5,200 yen (tax included)
Fees required other than the product price Shipping fee *The total amount will be displayed on the checkout page.
Bank transfer fee *This will be based on the bank transfer fee used by the financial institution you use when making a transfer.
Payment method and timing
commission Order Confirmed
Credit card none At the time of payment
Convenience store payment (Family Mart, Lawson, Mini Stop, Seico Mart) none When paying at a convenience store
Note: If you choose to pay at a convenience store, please make the payment at a convenience store within one week of submitting your order. Please note that if you leave the payment unpaid within one week of submitting your order, your order will be automatically cancelled.
Bank transfer settlement Please pay the bank transfer fee. After confirming your payment
Note: Please make the payment within one week after submitting the order. If the payment is not made within one week, the order will be automatically cancelled.
Product delivery time In-stock items: Generally shipped within 2 business days.
Returns Policy If the product is defective, incorrect, or damaged due to our fault, we will accept returns and exchanges.
However, the following conditions must be met, so please be sure to check the actual product carefully before it arrives.

Regarding shoes, clothing, etc., they must be unused or have only been tried on, and the box and any attached tags must be intact and uncut.
*Please note that we may refuse to accept returns if there are signs of excessive wear or damage to any items, whether shoes, clothing, or merchandise.

Please contact us within 7 business days of receiving the product and return it to our address, postage prepaid.
Please note that we do not accept returns or exchanges due to customer convenience.