Description based on Specified Commercial Transactions Law

Company Name Preario Entertainment Co., Ltd.
Business name FUEGO
sales manager Tomohiko Awano
location 6F Uchihonmachi Matsubayashi Building, 1-2-6 Uchihonmachi, Chuo-ku, Osaka, Osaka 540-0026
telephone number 06-6766-4266
email address
Business day Tuesday, Wednesday, Thursday, Friday, Saturday
Regular holiday Sundays, Mondays, holidays
business hours 10:00-19:00
Sales price and shipping method The selling price will be the displayed amount (displayed price/consumption tax included).
Explanation of charges other than product price (shipping fee)
Domestic delivery in Japan (our designated delivery service: Yamato Transport or Sagawa Express)
Honshu 1,500 yen (tax included)
Hokkaido, Okinawa, remote islands 2,000 yen (tax included)
International shipping (our designated delivery: EMS)
Zone 1 China, South Korea, Taiwan 2,500 yen (tax included)
Zone 2 Excluding China, South Korea, and Taiwan 3,000 yen (tax included)
Zone 3 Oceania, Canada, Mexico, Middle East, Europe 4,200 yen (tax included)
Zone 4: United States (including overseas territories such as Guam) 5,000 yen (tax included)
Zone 5 Central and South America (excluding Mexico)/Africa 5,200 yen (tax included)
Fees required in addition to the product price Shipping *The total amount will be displayed on the checkout page.
Transfer fee *Based on the transfer fee of the financial institution used by the customer when making the transfer.
Payment method and timing
commission Order confirmed
credit card none At the time of payment
Convenience store payment (FamilyMart, Lawson, Ministop, Seikomart) none When paying at a convenience store
Note: If you choose convenience store payment, please make the payment at the convenience store within one week after submitting your order. Please note that your order will be automatically canceled if it remains unpaid for one week after submitting your order.
Bank transfer payment Please pay the transfer fee. After payment is confirmed
Note: Please make the payment within one week after submitting your order. Please note that if one week passes without payment after sending your order, your order will be automatically canceled.
Product delivery time In-stock items: We will generally ship within 2 business days from the same day.
About returns We will accept returns or exchanges if the product is due to a product defect, incorrect product, defective product, etc. due to our company's causes.
However, the following conditions must be met, so please be sure to check the actual product carefully before receiving it.

Shoes and clothing must be unused or only tried on, and the box and attached tags must be intact and uncut.
*Please note that if any shoes, clothing, or goods show signs of excessive use or damage, we may refuse to return them.

After receiving the product, please contact us within 7 business days and return the product to our address by paying the shipping fee.
Please note that we do not accept returns or exchanges due to customer convenience.